Returns and withdrawal
Effective from 03.11.2026
This English translation is provided for convenience. If it differs from the Bulgarian version, the Bulgarian version prevails.
14-day right of withdrawal
You may withdraw from your purchase within 14 days of the day you, or someone you name, receive the goods, without giving a reason (Art. 50 of the Bulgarian Consumer Protection Act).
How to withdraw
- Send us a clear statement within the deadline — by email to info.zenithfit@gmail.com or by post to 43 Lermontov St, Burgas, Bulgaria. You can use the model form below, but you don't have to.
- Send the goods back to 43 Lermontov St, Burgas, Bulgaria no later than 14 days after telling us. The cost of returning the goods is yours.
Refund
We refund all payments received, including the original delivery cost (except extra costs if you chose a delivery more expensive than the cheapest we offer), within 14 days of receiving your withdrawal. We use the same payment method unless we agree otherwise — for cash on delivery we refund by bank transfer. We may wait until we receive the goods or proof that you have sent them back.
Condition of the goods
You are responsible for any loss in value caused by handling the goods beyond what is needed to establish their nature, characteristics and functioning. Please return the bottle clean and, if possible, in its original packaging.
Model withdrawal form
To ПН Комърс ЕООД, 43 Lermontov St, Burgas, Bulgaria, info.zenithfit@gmail.com
I/We* hereby give notice that I/We* withdraw from my/our* contract for the purchase of the following goods: ……………………
Order number: ……………………
Ordered on* / received on*: ……………………
Name of consumer(s): ……………………
Address of consumer(s): ……………………
IBAN for the refund (cash on delivery orders): ……………………
Signature of consumer(s) (only if this form is on paper): ……………………
Date: ……………………
* Delete as appropriate.